Reopen Down Docks Faster With Dock Door Management Software
Fixing levelers, seals and doors? Procured fits forklift-hit calls around your PM (preventive maintenance) routes. Then send what the PM finds as a quote the site can approve.
Bent Panels, PM Walks and Slow-Paying Sites
From the PM walk to an invoice with the site's PO (purchase order) number on it.
PMs and Forklift Hits on One Board
A 30-door warehouse is due for its PM, and a forklift has folded a door panel across town. Block 2 days for the PM walk. Then drop the damage call onto today's board.
- Book a two-day PM as one multi-day job → the crew stays on site
- Set a monthly visit for monthly PM contracts → it repeats itself
- Drag a PM off a warehouse's peak week → you don't block live doors
- Drop an impact-damage call into today's gap → the dock gets fixed today
- Send the nearest tech from the Team plan map → docks reopen sooner
- Assign 2 techs to a sheet door job → nobody works it alone
- Color-code PMs, repairs and installs → the week reads fast
Every Dock Position Logged With Photos
The PM report is what the customer sees. Your tech works doors 1 through 30 and notes the leveler, seal and restraint on each. Then they photo the torn head curtain on door 14.
- Note each door number with its findings → the report reads in order
- Photo the torn seal on door 14 → the site manager sees it
- Record model and serial in the notes → the next tech knows the unit
- Log hoses and lip hinges you replaced → the parts show on the bill
- Clock in at the guard shack → time on site matches the bill
- Get the receiving lead's signature → the site can't dispute the visit
- Work offline inside a steel building → it syncs in the lot
Turn PM Findings Into One Repair Quote
Six items flagged on the PM go on one quote as 6 lines. The site manager opens the link and accepts or asks for changes. The approved fixes turn into a job with nothing to retype.
- List each problem found as its own line → every fix has a price
- Attach the PM photos → approval comes without a site walk
- Save leveler and seal parts in your price book → quotes price the same
- Quote repairing or replacing an old roll-up → the manager picks
- Watch the quote move from sent to viewed → follow up on time
- Resend a quote the manager forgot → door 14's seal gets approved
- Convert the accepted quote to a job → schedule the return trip
Site Managers Updated Without a Phone Call
Site managers hate calling for status. Your tech taps arrived and complete in the app, and photos land on the job. The office sends the report and quote that afternoon, not next week.
- Tap arrived at the dock → the office knows you're on site
- Complete the visit with photos → the office has the report
- Email the quote with your logo → the manager forwards it for approval
- Keep the site contact in the client record → the right person gets billed
- Check job history by site → answer 'when was door 9 serviced'
- Let site contacts send requests through their client portal → no lost voicemails
Invoices With the PO Number on Them
Facility managers pay against a PO, not in a driveway. Create the invoice from the finished job and type the PO number into the line description. Send it to accounts payable, with ACH (bank transfer) as a payment option.
- Invoice straight from the completed repair → no rebuilding the ticket
- Put the PO in the line description → accounts payable matches it fast
- Set up each building as its own client → site totals stay apart
- Offer ACH on the invoice → big site bills skip card fees
- Record checks when they arrive → see which sites still owe
- Add after-hours labor as its own charge → overtime gets billed
Two-Tech Sheet Door Jobs, Staffed and Clocked
Sheet door tension work takes 2 people and sometimes a lift. See who is on which site and track hours per job. Then approve what your techs spend on hoses and hardware.
- Clock in and out per job → hours match the time-and-materials bill
- Approve timesheets each week → you check labor before you bill
- Submit a hose receipt as an expense → the cost ties to the job
- View the team side by side → see who's free for a two-person job
- Chat with techs on Team → parts questions get answered on site
- Say 'On my way to Hillside' → one tap updates the office
- Note the scissor lift on the job → the crew shows up with it
Try It Free for 14 Days
Use dock door management software free for 14 days and start booking jobs and sending invoices from day one.
Why a Small Dock and Door Shop Uses Procured
Plain terms for a dock repair crew, with no sales call to learn them.
For the Crew That Fixes Docks, Not Books Trucks
Procured is for the company a warehouse phones when a leveler sticks. Need an app that books truck unload slots? Look elsewhere.
| Procured Is For | Procured Is Not For |
|---|---|
| You service levelers, seals, restraints and overhead doors | You want carriers to book unload time slots at your docks |
| Your customers are plants, retail back docks and DCs (distribution centers) | You need work orders from facility portals flowing in |
| You run 2-10 techs, with someone always on call | You need an on-call rotation and after-hours answering built in |
| Most of your repair jobs start on a PM walk | You need the app to produce fire door or leveler inspection certificates |
| You want photos in front of the facility manager the same day | You need an equipment registry by door with warranty dates |
| You bill time and materials (T&M) and quotes against a PO | You need not-to-exceed (NTE) limits enforced or progress billing |
| Some sites run monthly PMs and you book the rest as you go | You bid new-build work from plans and need door takeoffs |
What Is Dock Door Management Software?
Dock door management software is the job app for a loading dock repair contractor. It books PM visits and damage calls, logs each door with photos and bills the site. Want a tool that books truck time slots at your warehouse? Procured is not that tool.
Common Questions
Is dock door management software the same as truck slot booking?
Can I use dock door service software for residential garage doors too?
Can I track each dock door separately on a 40-door site?
Should I charge to write up a repair quote after a PM?
How do I schedule PMs that aren't monthly?
Can I bill one customer with several sites?
Where does the facility's PO number go on my invoice?
How do I handle a forklift damage call at 2 AM?
Does the dock management software connect to facility work order portals?
What does Procured cost for a six-tech dock and door crew?
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