Put Your Price in Writing With Locksmith Business Software
Scam listings quote $35 and triple it at the door, and you get the angry calls. Procured sends your written price before you start. The price they see is what they pay.
Lockouts, Rekeys and Car Keys on One Phone
Price disputes cost a locksmith the most, so this list starts there. Then ID records, payments, dispatch, manager work and planned jobs.
A Written Price Before You Touch the Lock
A customer burned by a fake listing assumes you'll pad the bill too. Email your trip fee and per-cylinder price with your logo. They accept it on their phone before you start.
- Save your trip fee in the price book → it's on every quote
- Price rekeys per cylinder → a 5-lock house adds itself up
- Add an after-hours line → the surcharge shows up front, not at the door
- Send the quote from the van → they approve before you start
- Offer a rekey or a new deadbolt on one quote → the customer picks
- Have the customer accept on their phone → proof they agreed to the price
- Save a smart lock install template → future quotes start half built
Proof of Who You Let In
Before you open a house or a car, you check ID and ownership. Snap the license, note the VIN (vehicle ID number) and get a signature. It all stays with the job if a chargeback shows up later.
- Photo the ID and registration → proof of ownership stays on file
- Note the VIN on the job → you won't write it down twice
- Collect a signature once the door opens → a chargeback has an answer
- Take before and after photos of the door → damage questions answered fast
- Note the key blank used → the next copy for them is quicker
- Pull up past visits to an address → see which tech went
- Work offline in a parking garage → it syncs once you have signal
Paid at the Car Door, Not by Check
The car is open and the customer wants to get going. Turn the finished visit into an invoice and add the key blank or fob. They pay by card on their own phone.
- Complete the job → create the invoice in a few taps
- Add a transponder key or remote → parts get billed, not forgotten
- Let stranded drivers pay from their phone → no bad checks at 2 a.m.
- Offer ACH (bank transfer) to property managers → small fees on big rekeys
- Record curbside cash or Zelle → the lockout invoice closes out
- Bill a quick lockout with no quote → invoice sent in under a minute
- See unpaid invoices on one screen → know what's owed this week
The Nearest Van Sent to the Mall Lockout
A driver locked their keys in the car at the mall. On the Team plan, a map shows every van, so you pick the one nearest the mall. Send the call to that tech with one tap.
- Check the live map → send the van that's closest to the car
- Dispatch the visit to a tech → it pops up on their phone
- Reassign a call when a tech gets stuck → nobody's left waiting
- Mark On My Way → dispatch sees which van is rolling
- Say "On my way to the Hollis lockout" and tap confirm → no typing
- Color code lockouts, rekeys and car keys → see the day's mix fast
- Message the tech in team chat → gate codes reach them before they arrive
Rental Rekeys Done Before New Tenants Arrive
A property manager emails three units that need rekeys before new tenants move in. Log each as a work order, schedule the visits, and send one tidy invoice per unit when you're done.
- Take the manager's request as a work order → it becomes a job
- Put the unit number in the job title → no mixing up doors
- Note which cylinders you rekeyed → answer next year's questions
- Invoice each unit on its own → the manager bills the right owner
- Point managers to their client portal → requests come in without a call
- Open the client profile → past visits and invoices in one place
Mornings Kept Open for Lockout Calls
Not every call is urgent. Smart lock installs and master key jobs go on the calendar around your open lockout slots. Both kinds sit on one screen.
- Add a website request form → smart lock jobs arrive in writing
- Block a two-day master key project → it spans both days
- Drag an install to Thursday → keep mornings free for lockouts
- Assign two techs to a storefront job → both get notified
- View the week by tech → see who can take an urgent call
- Stretch a job's time block → the calendar matches the real work
Try It Free for 14 Days
Use locksmith business software free for 14 days and start booking jobs and sending invoices from day one.
Plain Terms for a Shop With 1-3 Vans
Here's what a lock shop pays and how to reach a real person.
Which Lock Shops This Fits
Small mobile shops that live on the phone get the most from Procured. Big shops, or ones with strict record-keeping rules, may need more.
| Procured Is For | Procured Is Not For |
|---|---|
| Your 1-3 vans cover lockouts, rekeys and lock changes | You need NASTF (National Automotive Service Task Force) forms stored for audits |
| You take after-hours calls and need to send the closest tech | You need key codes and bitting in an encrypted vault with access logs |
| You want your price in writing to stand apart from scam listings | You track key blanks and remotes on each van with auto reorder |
| Property managers send you rekey work between tenants | You want your key machine or code program linked in |
| You program car keys and want the VIN saved with the job | You chart large master key systems in the app |
| You're tired of chasing checks after a door opening | You program keycard door systems and monitor them remotely |
| You want one app for quotes, jobs and invoices, not three | Your shop spans several cities with 50 techs or more |
What Is Locksmith Business Software?
Locksmith business software is an app that runs the jobs side of a lock shop. It books calls, sends techs, prices work and gets you paid. For a mobile locksmith, that means fast lockout dispatch and a written price for rekeys. It also keeps a record of ID and signatures. Procured covers those on phone and web, but it doesn't store key codes in a secure vault.
Common Questions
Does it work for car key and fob jobs?
What if the customer says I quoted less on the phone?
Does it help when a customer files a chargeback?
Can I bill a property manager monthly instead of per unit?
Does it text the customer that I'm on my way?
Can I keep VINs and key codes with the customer?
Can I switch from paper tickets in the middle of a busy week?
What should locksmith software do for a shop with two vans?
Does locksmith business software pay off for a one-van shop?
How much does it cost each month for one or two vans?
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