Prove Every Stop With Pool and Spa Business Software
A customer swears you skipped their pool, and it's your word against theirs. Procured saves a dated photo and readings at every stop. Then the answer is a timestamp.
Skipped-Stop Claims, Filter Cleans and Split Routes
The costliest problem comes first: the account you could lose over one skipped-stop claim.
"Did You Even Come?" Answered With Dates
When a customer says you never showed, a photo beats an argument. Your tech snaps the clean pool, notes the readings and completes the visit. Open job history later and the dated visit is waiting.
- Snap the clean water before leaving → proof you were there
- Note chlorine, pH, alkalinity and CYA (stabilizer) → readings on record
- Log chemicals added → back up your plus-chems bill
- Photo the filter pressure gauge → a clog shows up early
- Tap Arrived at the gate → the visit shows when you came
- Photo the waterline tile → scale buildup is on file
- Open the job history → every visit listed by date
Filter Cleans and Chems Billed, Not Eaten
Billing takes your evenings, so the week-two filter clean never makes the invoice. Start each account's monthly bill from its flat rate, and add filter cleans and extra chems as lines.
- Save monthly rates in the price book → bills start pre-filled
- Add a filter clean line → the extra work gets paid
- Bill chems on top for plus-chems accounts → no chlorine given away
- Let customers pay online each month → no checks under the mat
- Record Zelle or cash payments → see every account's balance
- Check who's past due mid-month → call before your chemical bill hits
- Bill the spa as its own line → the extra body of water pays
Weekly Stops That Stay on Their Day
Mrs. Lee's pool is every Tuesday. Set it as a weekly visit once, and it lands on Tuesday every week. If a tech is sick, drag their 12 stops to Wednesday.
- Give each pool its weekly day once → the week's stops fill in
- Set every-two-weeks service for screened pools → no trips to clean water
- Drag a sick tech's stops to Wednesday → nobody gets skipped
- Plan the route on the Team plan map → shorter drives between backyards
- Compare techs side by side → see who carries the most pools
- Assign a new stop to the nearest route → it fits without a detour
- Reschedule the Lee stop by voice → it moves after one tap
Pump Repairs Sold With a Photo
Your tech hears a pump bearing grinding on a Thursday stop. They send a quote with a photo and two options: a rebuild or a new variable-speed pump. The customer picks one from their phone.
- Photo the failing pump → the customer sees the problem
- Quote rebuild and replace side by side → they choose
- Save heater parts in your price book → quotes price correctly
- Check if the customer opened the pump quote → bring it up next stop
- Turn the accepted pump quote into a job → the repair is booked
- Keep a two-trip repair as one job → one bill, two visits
- Take a heater deposit → it covers the unit before you order
Openings, Closings and Green-to-Clean Jobs
In the north, spring openings and fall closings start and end the season. In the Sunbelt, it's green-to-clean jobs after a skipped month. Both are one-off jobs on the same account as the weekly route.
- Quote an opening at a flat price → spring bookings come in early
- Book closings on the calendar → winter shutdowns don't collide with routes
- Price a green-to-clean as its own job → algae recovery gets paid right
- Add a green-pool form to your website → calls arrive with photos
- Price the opening off the web request → it goes out same day
- Keep openings on the client profile → next spring you know the equipment
Half the Route Handed to Your Second Tech
Adding a second tech means handing over half the route. On the Team plan, each tech sees their day's pools, gate codes and notes. You see where everyone is on a live map.
- Give your new hire the Thursday backyards → each pool's notes come along
- Save gate codes and dog notes on the job → no locked-out stops
- Start the clock at the first pool → hours match the route sheet
- Chat with techs in the app → a broken pump gets flagged fast
- Approve chemical receipts as expenses → know what each route costs
- Give each tech their own color → the week shows who has what
Try It Free for 14 Days
Use pool and spa business software free for 14 days and start booking jobs and sending invoices from day one.
What Route Owners Get With Procured
Procured prices by team size, not pool count. Your bill stays flat as the route grows.
Which Pool Routes This Fits
Clean weekly, fix pumps, bill monthly? Then Procured matches your week. Chemistry-heavy and retail shops may want a pool-only tool.
| Procured Is For | Procured Is Not For |
|---|---|
| Each of your 1-3 trucks runs 70-100 weekly pools | You want dosing math and water-balance (LSI) scores from each reading |
| You bill a flat monthly rate, sometimes plus chems | You need chemicals billed by the ounce without typing them in |
| Customers sometimes ask if you came at all | You keep health-department logs for commercial pools |
| Your techs also sell pump, filter and heater repairs | You want every account charged on its own each month |
| You do spring openings and fall closings on the same list | Retail counter sales and shelf stock are part of your business |
| You're adding a second tech and splitting the route | You need route profit reports to sell a route |
| You still keep the route in a spiral notebook | Your company spans several markets with 50+ techs |
What Is Pool and Spa Business Software?
Pool and spa business software is the route book, visit log and billing system for a pool service company. It keeps each pool on its weekly day and holds each backyard's service history. It turns repairs into quotes, and at month end it bills the flat rate plus extras. Procured covers the service side, but it isn't a register for a pool supply store.
Common Questions
Can pool and spa software replace my paper route sheets and door tags?
Can my techs log chlorine, pH and CYA readings at each stop?
Can I bill chemicals on top of the monthly rate?
Can one customer have both a pool and a spa?
Can I book next spring's opening when I close the pool?
Can a customer pay the pool bill from their phone?
Does the app work in a backyard with no signal?
How is pool and spa services software different from a pool store system?
Is pool and spa service software worth it for a solo route?
Will pool and spa business software cover two route techs and an office helper?
Ready to Grow Your Pool And Spa Business Software Business?
Join thousands of field service professionals who trust Procured to run their business.