plumbing business software

Stop Billing at Night With Plumbing Business Software

Great at the work but behind on billing? In Procured, the finished job becomes an invoice the homeowner pays before you pack the van.

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Plumbing Business Software field service management
Features

From the Clogged Drain to the Full Repipe

Billing at night costs a small plumbing shop the most, so it comes first. Five other problems follow.

Payment on Site

Paid at the Kitchen Table, Not Sunday Night

You finish a water heater swap at 4 pm, then bill it Sunday night. Instead, build the invoice from the job on your phone. The homeowner pays by card while you load the old tank.

  • Complete the drain job → the invoice fills in from it
  • Send the homeowner a card payment link → no check in the mail
  • Add the trip charge and the extra wax ring → nothing left off
  • Mark cash taken at the door as paid → the balance hits zero
  • Add "while you're here" work to the bill → the second toilet gets paid
  • Check who owes you from the van → call them before Friday
Flat Rate and Deposits

A Signed Price Before the Wrench Comes Out

A homeowner pushes back on the repipe bill because nobody agreed on a number. Quote from your price book at the door instead. They sign it, and a deposit pays for the pipe.

  • Save drain clears and rebuilds at flat rates → every truck charges the same
  • Raise the tank price once when the supply house does → quotes stay current
  • Offer a standard tank, a larger tank or tankless → the homeowner picks
  • Have the homeowner sign before you start → no argument over the total
  • Put a deposit on the repipe quote → copper's paid before day one
  • Save a tank install as a template → quote the next one fast
Emergency Scheduling

Fit the Burst Pipe Into a Booked Afternoon

A burst pipe at 2 pm lands on a booked afternoon. Drag 2 drain calls to tomorrow and take the flood. Your apprentice gets the new order of stops right away.

  • Drag booked calls to open slots → the flood gets a truck
  • Say "Reschedule Parker's drain call to Friday" → confirm, and Friday's list updates
  • See every plumber side by side → find who frees up first
  • Spot the nearest van on the Team plan map → it takes the flood
  • Have plumbers tap Arrived on site → you know who's working
  • Block 3 days for a repipe → service calls fit around it
  • Color code burst pipes red → the office sees them first
Missed-Call Requests

Catch the Caller You Missed Under a Sink

You're elbow deep in a drain when a new homeowner calls, hangs up and tries the next plumber. Your website's request form catches them, with leak photos waiting when you wash up.

  • Add a leak-report form to your site → night calls wait in a list
  • Have callers attach a photo of the leak → load the right parts
  • Price the leak from its request → beat the next plumber they called
  • Turn down a clog two counties over → no four-hour round trip
  • Remind a slow decider about the water heater quote → keep the job
  • Spot the Viewed tag → call before another plumber does
Photos and Footage

Camera Footage That Sells the Sewer Line Fix

You scope the main and find roots at 40 feet. The homeowner can't see inside a pipe, so a big number sounds made up. Put the footage on the quote and let them watch.

  • Attach the scope video to the quote → the homeowner sees the roots
  • Snap the corroded tank before you pull it → the swap makes sense
  • Film the new install running → proof if they call back
  • Photo the shutoff and cleanout spots → the next visit starts faster
  • Keep each call on the client record → callbacks start with history
  • Note the water pressure and pressure valve → the next tech knows the setup
Helpers and Hours

You and a Helper, One Set of Jobs

You plumb all day, then juggle 3 apps at night. In Procured, one quote becomes the job and then the bill. Your journeyman sees their calls and clocks in at the house.

  • Assign a call to your journeyman → it shows up on their phone
  • Have your journeyman clock in on site → hours tie to that job
  • Approve the supply house receipt → parts cost lands on the job
  • Ask questions in team chat on the Team plan → no guessing on site
  • Open last week's leak job again for the callback → one record
  • Check your reports on Friday → see which calls made money

Try It Free for 14 Days

Use plumbing business software free for 14 days and start booking jobs and sending invoices from day one.

Why Procured

Why Trying It Costs a Plumbing Shop Nothing

Switching apps shouldn't cost you a week of calls. Here's what you sign up for, and what you don't.

Solo plumber? One login is $49 a month
Cancel in a slow January; there's no contract
14-day free trial on the next burst pipe
5-minute setup while the water heater drains
We walk you through loading your price book
Text US support from the supply house line
Who It's For

Is Procured Right for Your Plumbing Shop?

It fits the service plumber with a few vans and a mixed week. Big call centers or shops that sell service plans need a different tool.

Procured Is ForProcured Is Not For
Your 1-5 vans handle service and drain callsYou need price books linked to live supply house pricing
You still plumb all day and do the billing at nightYou sell financing on water heaters and repipes
A burst pipe wrecks your week a few times a monthAn answering service has to pick up your calls around the clock
Some of your jobs are flat rate and some are by the hourYou bill builders in phases with lien waivers
Sewer camera work turns into your biggest ticketsYou file backflow test reports with the water utility
Landlords and contractors send you repeat workYou sell service plans that charge homeowners every month
You're about to hire your first apprenticeYou dispatch 50+ techs from a call center
Learn More

What Is Plumbing Business Software?

Plumbing business software is what a plumbing shop uses to quote, schedule and bill its work. For a service plumber, it holds a flat-rate price book and a calendar you can rework mid-day. Invoices go out from the job, and the homeowner can pay on the spot. Procured doesn't handle permits or service plans.

FAQ

Common Questions

Can I bill some jobs time and materials instead?

Yes. On a time and materials job, clock in and out and record the parts you use. Then add the hours and parts to the invoice as line items. That suits a leak inside a wall or a builder remodel, where you can't see the whole job up front.

Should I ask for money up front on a repipe or water heater swap?

Usually, yes. A deposit on a multi-day repipe covers your materials if the homeowner backs out. Check your state's rules on home improvement deposits first. Some states cap how much you can take before the work starts.

Can I attach sewer camera footage to a job?

Yes, as video files or photos saved to the job, the quote or the invoice. Procured doesn't connect to camera hardware, so save the clip to your phone and upload it from there. Keep clips short so they open on a homeowner's phone.

Does plumbing scheduling software help with the Monday backlog?

Yes, if you plan for it. Keep Monday mornings light so weekend calls have room, then fill those slots as requests come in. In Procured, you drag calls between days and plumbers as the week changes.

Can I bill landlords and contractors on net 30?

Yes. Email the invoice with photos and leave it open until they pay. Your unpaid list shows who is behind, but Procured won't chase them for you.

Does plumbing business software still work down in a basement mechanical room?

Yes. Procured keeps working offline, so you can add notes, photos and parts under the house or in a basement. Everything syncs when you get signal back. Skip voice commands down there, because they need signal.

Can homeowners get a text when an emergency makes me late?

No, so phone the homeowners you push back. Procured does show every plumber's day side by side. Then you can see who frees up first, and the moved calls show up on each plumber's phone.

Is plumbing invoice software overkill for a one-truck plumber?

No. The Solo plan is one login on your phone for quotes, jobs and invoices. Skip the crew tools until you hire. Moving off paper or a spreadsheet? Start with your 10 most common jobs in the price book and add the rest as calls come in.

What will plumbing management software cost once I hire a helper?

Team runs $75 a month and covers 5 logins: you, a journeyman and up to 3 apprentices. Hiring within that five doesn't change the price. You also get the live van map and a chat thread for parts questions. Your helper's hours and parts receipts land on the jobs they work.

Can I take a card at the kitchen table, and what does it cost me?

Yes, and Stripe takes 2.9% + 30¢ per card payment, with no Procured fee on top. A $1,800 water heater paid by card nets you $1,747.50. Paid by bank transfer at 0.8%, it nets $1,785.60. Cash and checks get recorded by hand, so your unpaid list stays right.

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Join thousands of field service professionals who trust Procured to run their business.