Stop Late Cancels With Auto Detailing Business Software
One flaky customer can wipe out a two-day coating booking. Procured takes a deposit with the quote and prices each car by size, so booked work gets paid.
Fixes for Detailers, From Coating Deposits to Dealer Bills
Six fixes, starting with the problem that costs detailers the most: a big job that cancels late.
Coating Days Held With a Deposit
You turned down two jobs to block Thursday and Friday for a correction and coating on a black S-Class. Put a deposit on the quote, so a cancel two days out isn't a free walk-away.
- Add a deposit to coating quotes → the customer commits to the days
- Skip deposits on a $60 wash → small jobs stay easy to book
- Book it across two or three days → cure time stays on the calendar
- Take the balance by card at pickup → the car leaves paid in full
- Write your cancel policy in the terms → they see it before they accept
- Record cash for a quick wash → the day's total stays right
Vehicle Size Settled Before You Roll Up
The RAV4 owner says it's a car, not an SUV (sport utility vehicle), and wants the sedan price. Save each package by size, and they see the SUV price on the quote before you arrive.
- Save each package in four sizes → no size fights at the car
- Add pet hair as its own line → the Lab's shedding gets paid
- Keep a trashed-car charge ready → neglected cars cost more
- Add a travel fee for far-out addresses → drive time gets covered
- Show one-step and two-step correction as options → the customer picks
- Price coating plus required prep as one line → no surprise add-on
- Revise the quote on site if it's worse → they accept before you start
"You Scratched It" Texts Met With Dated Photos
Some damage hides under dirt until the car is clean. Photo every panel at check-in and note the curb rash and door dings. When a "you scratched it" text comes, you have the record.
- Shoot all four sides at check-in → old damage is on file first
- Note swirls, chips and curb rash → recorded before you start
- Get a signature when you hand back the keys → work accepted in writing
- Add a note when damage shows after the wash → you flagged it early
- Snap after shots of the finished paint → proof and a social post
- Keep products and coating used in the job notes → answer warranty calls
Rained-Out Days Moved to the Next Dry Day
A mobile day is often one full detail in the morning and a few washes after lunch. When rain hits, drag the outdoor jobs to the next dry day and keep garage appointments where they are.
- Put the full detail first on the day → washes fill the afternoon
- Drag a rained-out day to open slots → no customer falls through
- Note "has garage" on the client profile → you know who's rain-proof
- Note water and power at the address → the rig shows up ready
- Tap On My Way when you leave → your helper knows you're rolling
- Work in an underground garage with no bars → it syncs when you're out
- Line up the day's cars on the Team plan map → shorter drives
Dealer Recons Billed Once, Chased Before 60 Days
The used-car manager sends 25 recons a month and pays on a 30-day cycle. Log each car as it's done, then send one invoice at month's end with every stock car listed.
- Keep the dealer as one client → all their cars in one place
- Log each recon with the stock number → the dealer can match every line
- Send one invoice per month → not 25 small bills
- Save your wholesale per-car rate → dealer invoices price right
- Write 30-day pay into the dealer quote → no payment-date surprises
- See the unpaid dealer balance → call before it hits 60 days
- Record the dealer's check when it arrives → the balance clears
Coating Customers Kept on Repeat Washes
Last spring's coating customers are buried in your texts, so they drift to the car wash. Put each one on a repeating maintenance wash, and their history sits on one client profile.
- Put coated cars on a wash every two weeks → steady repeat work
- Put two family SUVs on one weekly visit → both cars, one trip
- Move one wash when the customer travels → the car still gets its wash
- Invoice each wash from the finished visit → paid the same day
- List each of the customer's cars in notes → the right car every time
- See a customer's full history → what you did to that car last time
Try It Free for 14 Days
Use auto detailing business software free for 14 days and start booking jobs and sending invoices from day one.
What a Detailer Pays: One Flat Price
Here's what you pay, how your customers pay, and who answers when you text.
Which Detailers This Fits
Procured fits one or two rigs or a small shop. You set each booking yourself once the customer accepts a quote.
| Procured Is For | Procured Is Not For |
|---|---|
| You run one or two mobile rigs, or a small shop plus mobile | You want customers to choose a slot and book themselves |
| You price packages by vehicle size and condition | You need vehicle ID number (VIN) decoding or paint code lookup |
| Correction and coating jobs take you one to three days | You register coating warranties and batch numbers |
| You work on cars worth more than your truck | You need a 3D design tool to sell paint protection film or wraps |
| A dealer or fleet pays you monthly for many cars | You sell wash club plans that charge each month |
| Maintenance customers get washes every week or two | You split tips and commissions per tech |
| You want each customer's cars and visits out of Excel | You track film rolls, pads and coatings as stock |
What Is Auto Detailing Business Software?
Auto detailing business software is an app to price, book and bill detail work and track each customer's cars. For a mobile or small shop, that means prices by car size and deposits on coating jobs. It also means check-in photos and monthly dealer bills. Procured does all four. It isn't auto repair shop software, and it has no VIN lookup or PPF (paint protection film) design.
Common Questions
Can I price by vehicle size and add pet hair or condition charges?
Can I block two or three days for a coating job?
What if a coating customer pushes the date two months out?
Can the customer sign off on damage I find at check-in?
What if a dealer won't sign anything?
Can I rebook a coated car for a wash every two weeks?
Is there auto detailing CRM software that tracks each customer's cars?
Does Procured's auto detailing software let customers pick a time?
Will the app text customers when rain moves them?
What does it cost for me and one helper?
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