fireplace contractor business software

No Hidden Add-Ons: Fireplace Contractor Business Software

A vague install quote ends in a fight over the $1,600 nobody mentioned. Procured puts the unit, vent, labor and what's left out on lines the homeowner signs.

Veteran Owned Business You Can Trust
Fireplace Contractor Business Software field service management
Features

From the Install Quote to the Fall Tune-Up

A hearth shop sells a unit, puts it in, then comes back each fall to clean it. Procured follows the unit through all three.

Hearth Install Quotes

Itemized Quotes for Inserts and Gas Fireplaces

A homeowner wants a direct-vent insert in an old masonry fireplace. Quote the unit at list price (MSRP), the liner kit, labor and the remote as lines. List framing and the gas line as not included.

  • Price units and vent kits once → every quote matches
  • List framing, finish and gas line as excluded → no fight over the wall
  • Offer a log set, an insert and a full unit → the homeowner picks
  • Attach photos of the firebox and chimney → the quote shows the site
  • Collect a deposit when you order the unit → you're not out the cost
  • Get the signature on the quote → the scope is in writing
  • See when the homeowner opens the quote → call while it's fresh
Fall Tune-Ups

Tune-Ups Booked Before the First Cold Snap

Hundreds of gas units need a clean and check before the cold hits. Visits can't repeat once a year, so book next fall's tune-up as you finish this one. September fills early.

  • Schedule next fall's visit while packing up → it waits on the calendar
  • Color-code tune-ups and installs → see September fill up
  • Group tune-ups by neighborhood on the Team plan → less driving between houses
  • Price the tune-up once in the price book → every ticket matches
  • Move installs into slow summer weeks → crews stay busy all year
  • Filter the calendar by tech → spread the fall rush evenly
  • Drag a no-show to next week → the missed tune-up gets a new date
No-Heat Service Calls

Service Calls for Pilots, Blowers and Remotes

A pilot won't stay lit on a cold Friday. The tech finds a bad thermocouple and adds the part to the $195 service call. The homeowner pays before the van pulls away.

  • Take requests with a rating plate photo → bring the right part
  • Quote a pilot assembly on the spot → the homeowner approves by phone
  • Photo the failed thermocouple → the homeowner sees why it costs that
  • Add parts at your markup from the price book → every part earns money
  • Tap arrived at the house → the office tracks the day
  • Complete the visit with photos → no more carbon paper
  • Get the homeowner's signature after the flame test → they've approved the fix
Tickets and Invoices

Invoice the Pilot Fix From the Hearth

At 6 pm the carbon tickets are still in the van. Instead, build the invoice from the finished job before you roll up the drop cloth. The homeowner can settle the $195 call before you leave the hearth.

  • Close out the install ticket → labor and parts land on the bill
  • Send the install balance after the first burn → paid on completion
  • Let them pay from the emailed link → no check to deposit
  • Mark a tune-up paid in cash or Zelle → the ticket closes out
  • Add a chimney cap sold on site as a line → it gets billed
  • See unpaid tickets → call before the busy season ends
  • Send paid tune-ups to your accounting program → no data entry for your bookkeeper
Unit Records

Make, Model and Serial for Every Unit

Nobody wants to service a fireplace they can't identify. Snap the rating plate and note the brand, model, serial, venting and pilot type on the job. Next fall, nobody has to guess.

  • Photo the rating plate → the model and serial are on file
  • Note direct vent, B-vent or vent-free → the right parts get ordered
  • Record standing pilot or IPI (electronic ignition) → the tech brings matching parts
  • Log the install date → warranty questions get fast answers
  • Pull up the house's past jobs → last fall's thermocouple note is there
  • Add before and after shots of the glass → proof of the cleaning
  • Note clearances to combustibles → answers ready for the inspector
Installs and Crews

Track Two-Day Installs Through the Return Trip

An insert can run 2 days, then a return trip for the stone surround. Procured keeps all of it on one job with the installer assigned, from Scheduled to Completed.

  • Set a two-day install as one job → the calendar shows both days
  • Put a job On Hold while the unit ships → nothing looks forgotten
  • Assign the installer and helper → both see it on their phones
  • Clock in and out on site → every install hour counts
  • Approve the installer's liner receipt → the install shows its true cost
  • Flag a short vent kit in team chat → agree on the fix fast
  • Filter by job status → see which installs wait on parts

Try It Free for 14 Days

Use fireplace contractor business software free for 14 days and start booking jobs and sending invoices from day one.

Why Procured

Why Hearth Shops Choose Procured

Here are the terms for a hearth shop, before you write a single ticket in the app.

No contract: stop after heating season if you want
Set up in 5 minutes, well before fall tune-ups
A $2,500 insert deposit by bank transfer costs $20
A veteran-owned company answers your setup texts
A training call to retire the carbon service forms
One flat monthly bill, slow July or packed October
Who It's For

Right for Gas Hearth Pros, Wrong for Showroom Chains

Gas hearth shops run their field work in Procured. Shops that need a store till or sweep forms should look elsewhere.

Procured Is ForProcured Is Not For
You sell and install gas fireplaces, inserts and stovesYou want each maker's manuals and parts lists built in
You service 200+ gas units every fallYou want the app to send yearly service reminders
Builders call you for new-construction installsEach install needs a gas permit filed through the app
You're a one-truck tech who also does installsYou need Level 2 camera inspection reports built in
You sell units at list price and earn on the installYou order units from distributors inside the app
Your service tickets are still three-ply carbon formsYou need warranty registration sent to manufacturers
You have 2-5 techs and installersSeveral showrooms share a warehouse and 50+ field techs
Learn More

What Is Fireplace Contractor Business Software?

Fireplace contractor business software is the quote, job and billing app for a hearth company. It covers selling, putting in and servicing gas units. In Procured, an accepted install quote becomes the job, and the job becomes the invoice. Mostly sweeping chimneys? Procured's chimney sweep page covers that work.

FAQ

Common Questions

How fast can I get an install quote back to a homeowner?

Same day, once your units, vent kits and labor rates are in the price book. Start from a saved insert or stove template, swap in the unit and add site photos. Then send it from the driveway. Wood stove installs may still need a site visit first, since clearances decide the price.

Can I offer a repair and a replacement on the same quote?

Yes. Put a $450 pilot assembly and a new insert on one quote as 2 options. The homeowner picks one from the link. Add the photo of the worn part, so they see why it's needed. If they want time to think, send a reminder later.

Can I take a deposit when a homeowner orders a unit?

Yes. The install quote can carry a deposit, so the homeowner agrees to it when they accept. That covers the unit and vent kit while you wait on the distributor. When the install wraps up, send the balance from the job. The balance can come by card, bank transfer or a check at the hearth.

What happens when a unit is back-ordered mid-install?

Put the job On Hold until the unit arrives. Give it a start and an end date, and both days block the installer's calendar. Then move it to In Progress and Completed as work happens. Photos and time logged stay with that job.

How does fireplace contractor invoicing software handle builder accounts?

Keep the builder as one client and bill each new-home install on its own invoice. You see what each house owes and what they've paid. When the builder's check arrives, record it against the right jobs. The open balance stays clear through a busy spring.

How do I keep track of whose yearly tune-up is due?

Let the calendar keep the list. Repeat settings stop at monthly, so a yearly tune-up can't repeat on its own. Instead, add next fall's date during each visit, and it waits there with the unit's details. Do that every time, and the calendar turns into next fall's tune-up list.

Is this fireplace and chimney software good for chimney sweeps?

It handles sweeps as simple jobs with photos and invoices. Still, it's set up with gas fireplace and stove shops in mind. If sweeping is most of your week, read Procured's chimney sweep page instead. Either way, there are no Level 1 or Level 2 inspection templates built in. There are no NFPA (National Fire Protection Association) 211 forms either.

Does fireplace contractor business software work for a shop with a showroom?

Only for the field side, not the store. Quotes, installs, service calls and invoices all run in Procured. There's no register, no unit stock counts and no distributor ordering. A busy retail floor still needs a point-of-sale system.

Can I replace my three-part carbon service ticket?

Yes. The tech adds notes, parts and before and after photos on the phone. They get a signature if you want one and complete the visit. The invoice comes from that job in a few taps. The homeowner gets a clean emailed bill instead of a pink carbon copy.

I sell, install and service alone. Which fireplace business management software plan fits me?

The Solo plan, at $49 a month for a single login, fits a tech who sells, installs and services alone. You quote, book and bill from the truck. When you hire an installer, move to Team. It covers up to 5 users for $75 a month and adds the map and team chat. Run a few October tune-ups through the 14-day free trial; no credit card needed.

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