water treatment business software

No Skipped Salt Stops With Water Treatment Business Software

Softener and reverse osmosis (RO) dealers live on repeat work. Salt stops repeat on a cycle in Procured, and you book filter changes on site.

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Water Treatment Business Software field service management
Features

Salt Routes, Filter Changes and Water Test Sales

A skipped salt stop, a missed filter, a stalled sale or an unpaid bill: here's the fix for each.

Salt Routes

Salt Bag Deliveries on a Two-Week Cycle

The Hendersons get 4 bags of salt every 2 weeks. Set their stop as a recurring visit once, and it shows up every other Tuesday.

  • Repeat each salt stop weekly or every 2 weeks → no card file
  • View one driver's route day at a time → the load is clear
  • Note bag count and brine tank level → the driver loads the right salt
  • Save the garage code on the job → the driver gets in first try
  • Drag snowed-out stops to Thursday → no stop gets skipped
  • On the Team plan, let the app order the salt stops → fewer miles
  • Complete each stop on the phone → the office sees it's done
Filter Changes

RO Filter Changes Booked Before You Leave

An under-sink RO needs new filters about once a year. Miss it, and the customer buys cartridges online. Repeat visits only go up to monthly, so the tech books next year's change before packing up.

  • Book next year's filter change on the spot → it's already scheduled
  • Put a restaurant's ice machine filter on a monthly visit → none get missed
  • Save membranes and cartridges in the price book → change-outs price the same
  • Note the next due month on the job → the office knows who's due
  • Turn a checkup into a repair quote → the resin swap gets approved
  • Color-code filter changes → see how many are due this month
Water Test Quotes

Quote the System the Water Test Calls For

Your test shows 22 grains per gallon (gpg) of hardness and 3 parts per million (ppm) of iron. Send one written quote: a softener, an iron combo, or either with RO. The price comes from your book, not a guess.

  • Photograph the test strip and readings → the quote shows why
  • Offer softener, iron combo and RO as options → the couple picks one
  • Save each package in your price book → every rep quotes the same price
  • Require money down on a $3,999 twin-tank → lock the install date
  • Get the signature at the table → no call-back to close
  • Know when the couple opens the quote → phone them that evening
  • Resend a stalled quote → the spouse who missed the demo sees it
Invoices and Rentals

Bill Salt, Rentals and Service Calls

Four bags of salt, a $20 rental and a service call each get billed at a different time. Send each bill from the visit in under a minute. Procured doesn't charge rentals on its own, so you send those.

  • Invoice a salt stop from the completed visit → billed before the next stop
  • Send the $20 rental bill each month → rentals stay paid up
  • Add a trip charge and parts to a service call → both get paid
  • Email the salt invoice with a pay link → money arrives through Stripe
  • Log the check left on the brine tank lid → the balance updates
  • Check who owes before the next salt run → collect at the door
  • Sync salt and rental payments to your accounting program → fewer bookkeeper questions
Requests and Dispatch

Free Tests Booked Ahead of the Big Brands

A free water test request comes in from your website at 7 p.m. The big brand may be a week out. Slot it in tomorrow, and Team plan owners can see which tech is closest.

  • Add a free water test form to your site → leads land as requests
  • Request photos of iron stains → you bring the right test kit
  • Assign the install to your installer → it shows on their phone
  • See trucks on the live map → the nearest tech takes the leak
  • Installers log hours from the basement → hours per job stay honest
  • Message the salt driver in team chat → route changes reach the truck
  • Hit On My Way → the office knows the tech left
Test and Equipment Notes

Every Test Result and Serial Number on File

Next spring, a tech who's never been there walks in. The job history shows the Clack valve and the install date. It also shows last visit's numbers: 22 gpg raw, 0 treated, RO rejection at 92%.

  • Log raw and treated hardness each visit → spot a tired resin bed
  • Record TDS (dissolved solids) and rejection → prove the RO still works
  • Note valve model, serial and settings → the right parts go on the truck
  • Snap the brine tank and any salt bridge → proof of what you found
  • Add resin or a membrane as materials used → the bill matches the work
  • Open the customer's past visits → see every rebed and repair

Try It Free for 14 Days

Use water treatment business software free for 14 days and start booking jobs and sending invoices from day one.

Why Procured

Why Softener Dealers Pick Procured

Moving 140 salt customers off a card file is a big step. The terms should make that step cheap.

Flat monthly price, no matter how many salt stops
A $20 rental paid by card costs 88¢ in fees
Cancel any month from settings; you sign nothing
5-minute setup, then load Tuesday's salt stops
Ask US staff how to load 140 salt stops
Delivering salt alone? Solo plan, $49 a month
Who It's For

Which Softener and Filter Dealers It Fits

Local softener and filtration dealers use Procured to run a route and a few techs. Plants and big rental fleets need something else.

Procured Is ForProcured Is Not For
You sell and install your own systems, not a franchise'sYour utility runs a city water or wastewater plant
Half your income is salt, filters and rentals, not installsYou need rental units tracked by serial and written down in value
Free water tests are how most of your sales startYou need lab-certified water reports
You have 1-3 techs plus a salt driverYou need salt and filter stock counted by truck
You have a few dozen rentals, not a fleet of hundredsYou want rental fees charged to a saved card each month
You're a plumber adding softeners to your service menuYou need financing offered inside the quote
You win against national brands on speed and fair pricesYour dealer network has 50+ techs in several branches
Learn More

What Is Water Treatment Business Software?

Water treatment business software books, schedules and bills the work of a home water dealer. For softener, RO and filter shops, it covers water tests, quotes, installs, salt routes and filter changes. It is not a CMMS (plant upkeep system) for a city water plant. City crews need a different tool for that. Procured also doesn't track rental fleets or salt stock.

FAQ

Common Questions

We run a small town's treatment plant. Is Procured a fit?

No. Procured is water treatment business software for dealers who install and service home and small-shop systems. A city or factory plant needs a CMMS that tracks each pump, tank and planned repair. It also needs state logs, and Procured has none of that.

Will my installer and salt driver use water treatment field service software on their phones?

Yes. Each person's jobs land on their own phone. Techs tap On My Way, add notes and photos and clock in. On the Team plan, you also get the live map and route planning.

Can I schedule portable exchange tank swaps?

Yes. Set each swap as a visit that repeats every 2 weeks or monthly. The swap shows in the tech's day on the app. Note the tank number in the visit notes when you drop a fresh one. Procured doesn't track exchange tanks as assets, so that record is only as good as your notes.

Can water treatment scheduling software keep installs off salt route days?

Yes, once you plan the week around it. Color-code salt stops, installs and service calls so each kind of day is clear. Then drag installs to the days your driver isn't out. The team view shows everyone's schedule side by side, so you can spot 2 jobs landing on one truck.

Can I bill rental softeners every month?

Yes, by sending each month's bill by hand. The customer pays from a link with a card or bank account. Nothing gets charged to a stored card each month on its own. It also won't track which rental unit sits at which house, beyond your notes.

Can customers prepay a full year of service?

Yes, as one invoice for the year, but there's no prepaid plan built in. Book each visit as it comes due. Your bookkeeper tracks how much of the prepaid year is used.

Can I chart hardness readings over time?

No chart, but the numbers stay on file. Readings go in the job notes, with photos of the test strip or meter. Open the customer's past visits to compare raw and treated hardness by date. There are no dedicated water test fields or trend graphs.

Does this water treatment software set up loans for in-home demos?

No. Procured can't set up loans, so a $6,000 system paid over time needs a lender outside the app. What it does handle is the deposit, written into the quote the customer signs at the table. When the lender pays the rest, record that payment against the job.

Will it text customers the day before a salt delivery?

No, and most salt customers don't need one, since the stop lands on the same weekday each cycle. Tell new customers their delivery day when they sign up, and call the few who want a heads-up.

What will 4 of us pay each month?

Procured's Team plan covers a crew of 4 at $75 a month, with 5 logins. An installer, a service tech, a salt driver and you all fit. That leaves one spare seat for a part-time helper in the busy season. Try it with your real crew on the 14-day free trial first. No credit card needed.

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