Get Paid Sooner: Restoration Business Management Software
Carriers pay late. Some homeowners keep the check. Procured bills each payer apart, so you know who still owes.
From First Call to Final Check on a Water Loss
Where a small shop loses money, from the deductible to the last carrier check.
Collect the Deductible on Day One
A burst supply line floods the Hendersons' kitchen. The carrier may take 60 days, but your crew gets paid Friday. Send the $1,000 deductible invoice the first morning and let them pay by card.
- Invoice the deductible the first morning → you stop being the bank
- Send a pay link to their phone → no mailed check to wait on
- Bill while they're glad you came → no awkward talk in week three
- Record a check handed over in the driveway → the deductible shows paid
- Quote losses under the deductible as cash jobs → small leaks still pay
- Attach the signed scope to the deductible bill → no "what's this for?"
Lock Up the Rebuild Before the Check Arrives
The insurance check goes to the homeowner, and some stop answering once it clears. Quote the drywall, paint and flooring with a deposit and a signature. Order nothing until it's paid.
- Tie the rebuild quote to a deposit → you don't float materials
- Offer vinyl plank or carpet as 2 options → the homeowner picks one
- Save drywall, paint and trim prices → every rebuild prices the same
- Get the rebuild quote signed → scope and price can't be argued later
- See the rebuild quote marked Viewed → call before the adjuster does
- Turn the signed rebuild quote into a job → every line carries over
Photos That Hold Up When the Adjuster Cuts
Adjusters cut what they can't see. Book the dry-out with a daily visit. Each morning, your tech photos the meter screen, the air movers and the flood cut.
- Set a daily repeat on the dry-out → no missed morning check
- Photo each room before tear-out → the soaked pad is on record
- Snap every dehumidifier and air mover → the equipment count has proof
- Type readings into each visit's notes → one dated entry per day
- Log each tech's hours on the visit → labor lines hold up
- Keep working in a basement with no signal → it syncs upstairs
- Set On Hold during carrier review → your list shows why it stalled
Track Every Check From Carrier and Homeowner
Trade magazines tell of bills 460 days old and checks sent to the wrong house. Bill the carrier and the held-back part on their own invoices. Log every call with the adjuster.
- Add the claim number to the job notes → no digging on calls
- Log each adjuster call with the date → your side of any dispute
- Invoice held-back depreciation on its own → the last check gets chased
- Note when the mortgage company must sign the check → nothing stalls quietly
- Attach damage photos to the carrier's bill → the adjuster sees the work
- Check open claims every Monday → call the slowest adjuster first
A Signed Scope and Price Before Extraction
A work authorization with no price lets some homeowners refuse the bill later. Send the homeowner a quote with the urgent scope and price, and they sign it on their phone.
- Save an emergency extraction template → the quote is ready at the door
- List extraction, tear-out and drying as lines → no "per estimate" surprises
- Get their signature in the hallway → work starts covered
- Note who signed and how they're tied to the property → no tenant surprises
- Send changes as a revised quote → the job and invoice update too
- Check when they accepted → proof of approval if the carrier asks
Night Calls Arrive With the Address and Photos
Most water losses start with a panicked call or a plumber's text. Your website form collects the address and photos of standing water before you roll.
- Ask for leak photos on your web form → size the truck before leaving
- Note which plumber sent each loss → know who to thank at lunch
- Decline calls outside your service area → the calendar stays clean
- Create the job from the shop → the on-call tech gets an alert
- Head out and tap On My Way → the office sees you're rolling
- Assign the closest tech on the map → less time before extraction
Try It Free for 14 Days
Use restoration business management software free for 14 days and start booking jobs and sending invoices from day one.
Price and Terms for Storm-Driven Work
Here's the price, the terms and who picks up when you call.
Does Procured Fit Your Dry-Out Shop?
Procured fits owners with a small dry-out and rebuild crew. It runs beside your estimate tool, not instead of it.
| Procured Is For | Procured Is Not For |
|---|---|
| Your 2-5 person shop handles water, fire and mold losses | You need Xactimate files imported or sent from the app |
| Referral partners call you first when a pipe bursts | You want moisture maps and dew point math done for you |
| You collect deductibles and chase carrier checks yourself | Your big rebuilds bill in stages against a draw schedule |
| You also hang the drywall and lay the floors after the dry-out | Your program work must run through a carrier or TPA (third-party administrator) portal |
| You take retail jobs when the homeowner skips the claim | You bill each dehumidifier and air mover by asset tag and day |
| Your job photos are spread across 3 techs' phones | Your contents crew tracks pack-outs box by box |
| You still answer the emergency line yourself at night | You're a franchise with 50+ techs facing large-loss audits |
What Is Restoration Business Management Software?
Restoration business management software runs the office side of water, fire and mold work: calls, jobs, photos, bills and payments. For a small shop, that means one record per loss and a bill for each payer. Most shops still write insurance estimates in another program. Many tools in this space are built for large firms. Procured is for small, owner-run shops.
Common Questions
Does it fit a carpet cleaner adding water jobs?
Can I run jobs from the truck instead of the office?
Does restoration project management software split mit and rebuild?
Is there restoration business software for owners who do their own collections?
Is there software for restoration contractors that shows which plumber sends the most jobs?
Does Procured work with Xactimate files?
Where do moisture readings go on a water job?
Does it have a direction-to-pay form?
Does it connect to TPA or carrier portals?
Can 3 techs and a van justify restoration business management software?
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